Términos y Condiciones

Please read these Terms of Service carefully before using RaverPass, operated by BeatPass LLC. By accessing or using our platform, you agree to be bound by these terms.

1. Acceptance of Terms

By creating an account or purchasing tickets on RaverPass, you confirm that you are at least 18 years old (or have parental consent), that you have read and understood these Terms, and that you agree to be legally bound by them. If you do not agree, you may not use the platform.

2. Description of Service

RaverPass is an online ticketing platform that connects event organizers with attendees. Our services include:

• Discovery and purchase of tickets for electronic music events and live shows.
• Delivery of QR-code tickets via email and in-platform.
• Guestlist management for organizers.
• Promoter referral programs via unique links.
• Ticket resale through our controlled secondary marketplace.

BeatPass LLC acts solely as a technology intermediary that provides the service of obtaining access (tickets) to events published on the platform by third-party organizers. We are not the organizer, promoter, producer or seller of any event, and we do not own, host or control the events themselves. The contract for attendance to an event is concluded directly between the buyer and the organizer; our role is limited to facilitating discovery, payment and ticket delivery in exchange for the service fee and commissions described in Section 5.

3. User Accounts

To purchase tickets or access account features, you must register with a valid email address and keep your credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately at noreply@raverpass.com if you suspect unauthorized access.

You may not create accounts using false information, share accounts with others, or use automated tools to create or access accounts.

4. Ticket Purchases & Payments

All prices displayed are in USD unless otherwise indicated. At checkout, amounts may be converted to your local currency (ARS or EUR) using our live exchange rate. The final charged amount is shown before you confirm payment.

A platform service fee is added at checkout to cover our service and the payment processing (transaction) cost we incur. Payments are processed securely by our certified payment partners (Stripe, MercadoPago, PayPal). BeatPass LLC does not store your card details.

Once a purchase is confirmed, a QR ticket is generated and sent to your registered email address. QR codes become scannable closer to the event date, as configured by the organizer.

5. Fees & Commissions

BeatPass LLC earns revenue exclusively from the service fees and commissions set out below. The ticket face price is set by the organizer and is paid through to them, less the applicable commission. The amounts are configurable and the table reflects the rates currently in effect:

The buyer pays the ticket price plus the service fee. The organizer receives the ticket price less the organizer commission and any promoter commissions. The service fee covers our service plus the transaction cost charged to us by the payment processor.

6. Taxes & VAT

BeatPass LLC does not collect, withhold or remit Value Added Tax (VAT/IVA) or any equivalent indirect tax from buyers on behalf of organizers. Any price displayed is deemed to be tax-inclusive where applicable, and the tax component is embedded in the organizer's ticket price.

The organizer is the merchant of record for the event and is solely responsible for determining, charging, declaring and paying any VAT/IVA, sales tax, or other tax owed in connection with their event, as well as for issuing any tax documentation required by law. By publishing an event, the organizer expressly accepts this responsibility and agrees to indemnify BeatPass LLC against any tax claim arising from their event.

7. Organizer Responsibilities

By creating and publishing an event, the organizer represents and agrees that:

• They are the responsible party for the event and for compliance with all applicable laws, licenses and tax obligations (see Section 6).
• They accept the organizer commission of 3% on their net payable, which funds the admin statistics platform and the QR scanning/validation service.
• They are responsible for honoring the tickets sold, and for the accuracy of the event information they publish.
• They may choose, per event, whether to allow free BeatPromoters and whether their own invited promoters earn commission, as described in Section 9.

8. Refund & Cancellation Policy

All ticket sales are final unless the event is cancelled or significantly changed by the organizer. In such cases:

• If an event is cancelled, you will receive a full refund to your original payment method within 5–10 business days.
• If an event is postponed, tickets remain valid for the new date. If you cannot attend the new date, contact support within 7 days of the announcement.
• Platform service fees are non-refundable except in cases of event cancellation.

To request a refund for an eligible event, contact noreply@raverpass.com with your order details.

9. Promoter Program (BeatPromoters)

RaverPass offers a promoter referral program. Each organizer decides, per event, whether to enable free BeatPromoters (any eligible user may generate a referral link and always earns a commission on attributed sales) and/or whether their own invited promoters earn a commission. Where enabled, promoters earn 5% per attributed sale, credited as BeatWallet rewards.

Commission settings are evaluated at the time of each sale and are not retroactive: changing an event's promoter settings does not affect commissions already attributed to past sales. BeatWallet credits can be used as a discount on future ticket purchases. Credits have no cash value and cannot be transferred or withdrawn. BeatPass LLC reserves the right to audit and revoke credits obtained through fraudulent activity. See the BeatPromoters page for details.

10. Prohibited Conduct

You agree not to:

• Resell tickets outside of our authorized secondary marketplace.
• Use bots or scripts to purchase or monitor tickets.
• Share, duplicate, or tamper with QR codes.
• Impersonate other users or event organizers.
• Post or transmit unlawful, harmful, or offensive content.
• Attempt to reverse-engineer or disrupt the platform's infrastructure.

Violations may result in immediate account suspension and legal action.

11. Intellectual Property

All content on RaverPass — including logos, design, text, and software — is the property of BeatPass LLC or its licensors and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works without prior written permission.

Event artwork and promotional materials remain the property of the respective organizers or artists.

12. Limitation of Liability

To the maximum extent permitted by law, BeatPass LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the platform, including but not limited to event cancellations, lost profits, or data loss.

Our total liability for any claim related to a purchase is limited to the amount you paid for the ticket in question.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of the jurisdiction in which BeatPass LLC is incorporated. Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.

14. Changes to These Terms

We may update these Terms at any time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the platform after changes constitutes acceptance of the new Terms. We encourage you to review this page periodically.

15. Contact

Para consultas contáctanos en: noreply@raverpass.com

BeatPass LLC
RaverPass Platform
noreply@raverpass.com